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Premium numbers, Chillies, Pension equality

The companies still using premium numbers for customer service. What's driving the rise in sales of chilli peppers? One man's fight for pension equality for same-sex couples.

A You and Yours investigation has found companies are still using premium rate numbers for customer service, three years after changes in consumer legislation. Helplines aren't allowed to charge more than the basic rate for telephone calls to existing customers. We look at some of the companies who've been caught advertising expensive numbers for after sales enquiries. We also hear from Jo Swinson MP, who brought in the new rules in June 2014 when she was consumer minister in the coalition government.

Sales of chilli peppers are up, according to new sales figures from Kantar. Shoppers spent more than £18 million on different varieties last year. That's almost four million pounds more than they spent five years ago. We ask who's buying them and what's driving the increase in demand. We hear from Ed Loftus, a chef who works with Jamie Oliver to develop new dishes, and Chris Hayward, a grocery expert from Kantar.

The Supreme Court gives its ruling on one man's battle for pensions for same-sex couples. John Walker has been fighting to get the same pension rights for his husband as he would get if he was married to a woman.

Producer: Tara Holmes
Presenter: Winifred Robinson.

Available now

45 minutes

Chapters

  • Premium Rate Numbers

    Companies still using premium numbers for customer service breaching consumer legislation

    Duration: 09:20

  • Chilies

    We look at what's driving sales increase in chillies.

    Duration: 07:12

  • Pension Equality

    Supreme Court judgement on landmark same-sex pension equality.

    Duration: 06:14

  • Brexit Jobs

    Cafes and bars fear a hard Brexit as a quarter of their workforce comes from the EU.

    Duration: 07:08

  • Holiday Sickness

    A couple who made a dishonest claim have been ordered to pay Thomas Cook more than £3,000

    Duration: 04:30

  • VW Watchdog

    The VW software upgrade may affect engine performance - Â鶹ÊÓƵAV Watchog investigated.

    Duration: 06:26

Broadcast

  • Wed 12 Jul 2017 12:13

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