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The first in a three-part series uncovering the human cost of the changes to the benefits system in Wales.

Andrew Williams worked all his life until a serious back injury left him unfit for work and also suffering mental health problems. When his disability benefits are cut, Andrew embarks on four-month battle to overturn the ruling that's left him with no support for his care needs.

On the Bettws estate near Bridgend, Kay Harris has to pay the so-called bedroom tax for her tiny spare bedroom and was told to move to a smaller house to avoid paying the 拢49 per month charge, yet there is a shortage of smaller properties available in the area to rent. The family survives on benefits, and when her husband suffers a heart attack, their financial problems worsen.